Duties & Responsibilities

 You will be responsible to:

•  Ensure IT equipment’s availability and reliability on board vessels and at the office by performing technical and administrative tasks including infrastructure, network and backup.

In order to achieve this, you will be in charge of the following:

• Provide local support on IT issues in accordance with the company IT Standards and by using the support of Helpdesk.
• Coordinate with vessels to resolve onboard issues and liaise with the IT corporate Team to facilitate issues’ solution.
• Install equipment for new incomers.
• Deal with office equipment overhaul/replacement in order to optimize costs.
• Responsible of the mailing list and the server access, and manage the intranet user rights as per Managers’ instructions.
• Coordinate VPN access request.
• Instruct employees on the different IT procedures and guide them how to deal with Help desk to solve their respective IT issues.
• Assist in audits preparation and realisation, and follow- up observations and non-conformities.
• Perform any cognate duties as may be assigned by Management.

Your profile:

•  Hold as minimum a Diploma or professional certification in IT Field.
• Have as minimum two (2) years of relevant experience as IT Officer /IT Support / Technician.
• Experience in Maritime or Oil and Gas company will be an advantage.
• Have excellent technical skills and abilities in computer software and hardware, Microsoft windows operating systems (workstations and servers), and network protocols.
• Good organization skills and able to interact, produce and report professionally at all times.
• Ability to interact with a wide range of international customers at all levels within the organisational.
• Ability to work on multiple projects, prioritize matters and meet deadlines.
• Demonstrate good interpersonal, verbal and written communications skills.
• Willing to work independently and be comfortable working in a multi-cultural environment.