MISSION
To function as Head of the Operations team reporting to the Surfer Fleet Manager and support the Fleet Manager in his duties as Functional head for Operation of the Surfers and Training Centre with Referent Pilots.
• To assist the Surfer Fleet Manager in coordinating daily Operational activities in support of commercial contracts and vessel preparation as directed by the Fleet Manager.
• To assist the Surfer Fleet Manager for the development and tracking of annual budget performance and KPI tracking.
• To assist the Surfer Fleet Manager in the development and review of QMS/SMS procedures and forms.
• To stand in on behalf of the Surfer Fleet Manager for all Operational duties during periods of time off/leave.
• To act as the Line manager for the Operational team, the Senior Referent Pilot and Referent Pilot/s

Description and Expected Outcome/Performance Indicators
• Assisting to ensure vessels operations meet client’s expectations as per contract deployment form.
• Direct Line supervision for the Operations managers on a day to day operations management during periods of absence of the Fleet Manager
• Direct Line Supervision of the Senior Referent Pilot and Referent Pilot/s
• For assisting to ensure that all vessels are operated in a cost effective manner
• Assist in the preparation of budgets and ensure budget follow up and cost monitoring
• Supporting the Fleet Manager in his role as single point accountability for his dedicated vessels vis-à-vis the SBUM, Contract Managers
• Regular interface with the Quality, HSE, Procurement, and Technical Departments for services required by FCB operations.
• Interface with the Crew Manager for crew planning.
• Ensure Crew Matrix is in line with client and Flag state requirements
• Assisting in the supervision of the Technical Department through the Technical manager as directed by the Surfer Fleet Manager.
• Supporting, establishing and coordinating the Backup fleet operationally to allow for proper maintenance and effective Dry Docking of the surfer fleet
• Monitoring BOURBON Quality and HSE policy implementation for Surfer operations and reporting variances with recommended action plans.
• Support incident investigations
• Perform regular visits on board including both checks and promotion of the HSE culture
• Ensure there are proper procedures in place to cover relevant segments of the fleet
• Support the adequate provision of Surfer vessels to meet client’s demands
• Deputize for the Surfer Fleet Manager and able to provide commercial and operational guidance as well as reports to the SBUM and management as required.
• To Ensure management of preventive and corrective maintenance as well as validating procurement requests, inspections and oversight over the stores.

Qualifications, Skills and Experiences
• A Master’s degree in Marine Transport, Maritime Management or equivalent working experience or any other related discipline
• Master of Business Administration will be an asset
• Lead Auditor Training for Quality Management Systems incorporating the International Safety Management Code for the Safe Operation of Ships and Pollution Prevention (ISM and ISO 9002) will be an added advantage.
• Leadership competences, able to manage a team while being a team player
• 5 years’ relevant work experience as Vessel Manager or over 10 years as an Operations or Fleet Manager with the ambition to be promoted to Vessel Manager
• In-depth knowledge of Fleet Management IT systems
• A good command of written and spoken English.
• Good communication skills and ability to work under pressure
• A strong motivation to work in a challenging and dynamic environment in the Maritime Industry
• Highly skilled and experienced in the areas of:
• Good Knowledge of Key Performance Indicator (KPI) setting, monitoring and tracking
• Good inter Personnel Management skills
• Good Quality Control Skills
• Good and vast knowledge of Safety Management and Regulatory Compliance, International Safety Management (ISM) and International Standards Organization (ISO) Codes - Monitoring and Auditing
• Good Knowledge Environmental Awareness and Auditing

Work Experience

• Minimum of 10 years’ and above relevant experience in the maritime industry which  should have been preferably onboard seagoing vessels.