· Coordinate sickness and disability cases during sailing or home leave;

· Request and verify medical certificates and crew status with Shipman;

· Update HRIS Software with the relevant crew status;

· Download insurance packs from Allianz portal and share with the seafarer;

· Follow up with seafarers, Shipman and Insurer for resolution of claims;

·  Handle long-term sickness and disability cases;

·  Respond to queries from seafarers regarding insurance coverage and benefits;

· Provide forms, documentation and process guidance;

·  Enroll seafarers in insurance coverage when requested;

·  Handle requests for processing cancelled insurances;

·  Update internal records on OCS and inform Shipman of crew death cases;

·  Coordinate with crew family and insurance for documentation and claim settlement;

· Send invoices related to insurance claims and social benefit services for approval;

· Submit monthly reports for sickness and disability cases;

·  Participate in monthly meetings with insurer.

- Minimum Bachelor’s degree in Human Resources Management or Business Administration or relevant;

-  Minimum 3 years of experience in an HR officer position or related position.

- Experience in a similar position or in an administrative position;

- Knowledge of Marine Industry and/or Oil and Gas industry is a plus;

- Demonstrate good listening and communication skills;

- Sound organisation skills and rigorous with a professional approach at all times;

- Ability to work on multiple projects at the same time, prioritize matters and meet deadlines;

- Willing to work independently and be comfortable working in a multi-cultural environment;

- Have an excellent knowledge of MS Office/ Excel skills; and

- A good command of French and English is essential.