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Crewliners Operations and Contract manager M/F

Vacancy details

General information


Bourbon Marine Services Greenmar (BMSG) is the manning affiliate of Bourbon group managing more than 1500 seafarers on more than 100 vessels .

Our goal is to attract and retain our top performers with the capacity to contribute to their growth and that of our organisation.
Our experienced recruitment team are experts in accompanying candidates in their enrollment process to bring the most exciting worldwide maritime opportunities to our seafarers.
Our Bourbon career job boards have vacancies on Bourbon vessels in Oceans all around the world locations such as West Africa, Saudi Arabia, Australia and Europe.

Live the international experience with BMSG !!



Job type (offshore/onshore)


Position description

Job title

Crewliners Operations and Contract manager M/F

Contract type

Permanent Contract

Roles and responsibilities

  • Single point of contact of the Customer while managing contracts and operations of fleet under Sonasurf ship management to obtain good client satisfaction
  • Ensure safe operations of Sonasurf Fleet under his responsibility.
  • Manage allocated SSA fleet in a competitive and safe manner
  • Implement SSA Client Satisfaction strategic drivers and best practices
  • Ensure the implementation of expected standards in SSA Fleet as per SSA
  • Management plans
  • Ensure day to day client satisfaction through compliance with all contractual clauses and client needs taking into account SSA and Bourbon’s interests.
  • Lead Sonasurf Quality and HSE awareness in the contract management
  • Ensure prompt, reliable, exhaustive invoicing and speedy debt collection
  • A. Comply with all SONASURF HSE-related
     Health and Safety policy;
     Environmental policy;
     Stop Work policy;
     Drug and Alcohol policy;
     Smoking policy;
     Safe Driving policy;
     Clear Deck policy.
  • In full cooperation with Surfer Technical
    Manager, he manages SSA allocated fleet
    in a competitive and safe manner to ensure
    service continuity
  • Ensures effective management and
    application of SMS and all HSE aspects on
  • Leads HSE investigations in order to bring
    out root causes and implement corrective
    actions as necessary
  • Responsible for Opex budget compliance,
    prepare the budgets and ensure budget
    follow up and cost monitoring,
  • In collaboration with Crewing Dept,
    Guarantee operational efficiency of his fleet
    ensuring Crew competencies are compliant
    with regulatory and contract expectations
  • Ensure Clients day-to-day satisfaction
    through good communication as customer
    single point of contact.
    Update and share continuously Client Action
  • Ensure vessel preparation, follow-up and
    items closure of flag, class, client audits /
    OVID inspections
  • Coordinate with client and technical
    department to ensure fleet reliability
  • Collect, Analyze and improve Client
    satisfaction survey
  • Ensure prompt, reliable, exhaustive
    invoicing and speedy debt collection by
    transmitting contractual invoicing data to the
    invoicing Dept
  • Ensure timely updating of Sonasurf delivery
    database and OSCAR

Qualifications, Skills and Experiences


  • Seafarer with Master or Chief Engineer license


  • 3 to 5 years in Operations / Contract management


  • Master of SMS, Bourbon policies
  • Understanding of the customer satisfaction chain and of contract’s requirements
  • Thorough knowledge of crew boat operations
  • Proficiency in using safety tools and procedures
  • Thorough knowledge of International maritime regulations (ISM / ISPS / SOLAS / MARPOL / MLC / STCW codes and conventions), flag state requirements and class society rules
  • Knowledge of design and operation of specific technical installations / engines of Crew Boat fleet
  • Ability to perform analysis and investigation Management of relations with relevant suppliers: selection, organization, follow-up
  • Good knowledge of global vessels budgets and costs
  • Good knowledge of Bourbon IT tools
  • Good knowledge of Task Assistant or CMMS



Position localisation

Job location

Africa, Angola

Candidate criteria


  • Portuguese (1 - Basic +)
  • English (4 - Professional ++++)